What are the terms & conditions of using this website and ordering from Family Footsteps?
Please read our terms and conditions page.

What is your shipping & returns policy?
Please read our shipping and returns page.

Do you"Grant" Coats of Arms?
We do not "Grant" Coats of Arms. All our coats of arms are associated with an individual who once bore the surname, generally the oldest known for that name.

Can you trace our Family Tree?
We do not do genealogies of specific family branches. Our histories begin at the first recorded instance of a surname, then follow the surname and all it's variations and branches through to the present day.

What does origin mean?
Each surname may have a different history according to its country of origin. Please use our Family Surname research tool to confirm that we have data on your required surname and country of origin before ordering.

Do you ship internationally?
Yes, we ship worldwide but please contact us before ordering to find out the shipping costs for the country you require.

 *Please note that we do not ship framed items overseas